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Hotel Front Desk Clerk Carter - Wabeno, WI

Company

Potawatomi Hotel & Casino

Location

Wabeno, Wisconsin

Type

Full-Time

Starting at $ per hour plus tips | Requires flexibility to work various shifts

Responsible for all aspects of the daily activities of the Hotel Front Desk, reservations and Gift Shop. The Front Desk Clerk will promote an atmosphere that ensures Potawatomi Carter Casino Hotel’s general expectations, and will consistently provide excellent guest service by greeting and communicating with all guests in a professional, prompt, and courteous manner.


Principal Duties and Responsibilities

  • Operate switchboard using proper telephone etiquette.

  • Make and confirm hotel reservations.

  • Operate the Property Management System to maintain information for guest reservations and transactions.

  • Assist in the pre-registration, room blocking, and assignment of rooms for reservations.

  • Understand room status and room status tracking.

  • Know room locations, room types, and room rates (including ADA room information...
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