Hotel All Rounder

Company

AccorHotel

Location

Newcastle, New South Wales

Type

part-time

            Job Description

Working across both Reception and Housekeeping
Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.
Checking guests in and out Maintaining accurate guest accounts
Taking bookings, providing helpful information & entering reservations
Answering guests queries in a timely and efficient manner.
Addressing guest requests and handling guest complaints in a positive manner.
Working in Housekeeping, cleaning guests rooms and servicing
Strong Attention to detail

Qualifications

Previous hotel front office reception experience preferable
Professional telephone manner and exceptional customer service skills
Are positive, friendly, and guest-oriented 
Have a strong attention to detail
Are flexible and ready to work across a seven-day roster, including weekends and holidays<...
        

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Hotel All Rounder

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