Job Description As a Host & PR Manager , you will serve as the face and voice of our establishment, responsible for welcoming guests, maintaining a high standard of hospitality, and managing all aspects of public relations and brand image. You will work closely with the operations, marketing, and events team to create a positive and engaging customer experience.
Key Responsibilities - Greet and interact with customers warmly and professionally.
- Manage guest seating, reservations, and special requests with efficiency.
- Build rapport with guests and VIPs to encourage repeat business.
- Plan and execute public relations strategies to enhance brand awareness.
- Represent the company at events, exhibitions, and media functions.
- Handle guest feedback and resolve issues with diplomacy.
- Collaborate with marketing on social media presence, promotions, and campaigns.
- Maintain a ...