Job Description
As a
Host & PR Manager
, you will serve as the face and voice of our establishment, responsible for welcoming guests, maintaining a high standard of hospitality, and managing all aspects of public relations and brand image. You will work closely with the operations, marketing, and events team to create a positive and engaging customer experience. Key Responsibilities
Greet and interact with customers warmly and professionally. Manage guest seating, reservations, and special requests with efficiency. Build rapport with guests and VIPs to encourage repeat business. Plan and execute public relations strategies to enhance brand awareness. Represent the company at events, exhibitions, and media functions. Handle guest feedback and resolve issues with diplomacy. Collaborate with marketing on social media presence, promotions, and campaigns. Maintain a positive image of the company through media, community outreach, and customer relations. Train and lead junior hos...