Designation - Hospitality Manager
Experience Required - Minimum 7 to 10 yrs in Hospitality Management
Qualification - Any Graduate (Preferably in Hospitality management)
1. Guest Experience & Resident Engagement
Ensure top-tier guest/resident experience at all properties—like concierge services, clubhouse operations, visitor handling, and complaint redressal.
Build a hospitality culture among on-site teams (security, front desk, maintenance, etc.).
Organize community engagement activities , cultural events, and festive celebrations to build a vibrant living experience.
2. Standard Operating Procedures (SOPs)
Create and implement hospitality SOPs for services like:
Front desk operations
Move-in/move-out process
Visitor management
Service requests
Ensure SOP compliance across all sites through audits and training.
3. Vendor & Facility Coordination
Coordinate with vendors providing hospitality services: valet, concierge, café, housekeeping (com...