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Homeownership Assistant

Company

Hays Construction and Property

Location

Warrington, Cheshire

Type

Full-time

5 days per week, 7 hours per day 2 days in the office, 3 days home‑basedWillingness to travel for resident visits (mileage paid) - Full UK driving licence and access to a car requiredIdeal start date: 26th May, subject to compliance - Happy to interview ASAP via TeamsYour new company
You'll be joining a respected North West housing provider with a strong track record in delivering high‑quality homeownership, leasehold and sales services. The team manages RTB/RTA, shared ownership, staircasing, service charges, repairs queries and customer support across a wide geography.
Your new role
You'll provide essential support to the Homeownership team while a colleague is on secondment and sick leave cover (minimum 3‑month contract, with potential extension). Key duties include:

Homeownership admin - supporting RTB/RTA, shared ownership, sales and leasehold processes
Customer contact - mostly inbound calls with some outbound follow‑ups for repairs, sales and general queries...

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