The Role

The purpose of the role is to support people who are homeless and living in our temporary accommodation, as well as those we are working with to prevent homelessness. This will include developing pathway plans for those customers into accommodation and support, alongside providing appropriate tenancy training to ensure they can maintain their tenancy in the longer term and developing positive relationships and pathways with organisations to ensure early reporting, intervention and support is available for households.

Requirements

• 5 A-C, New Grade 4-9 (or equivalent) at GCSE level including Maths and English.
• Resourceful and able to innovate/act on own initiative in a consistent way whilst being responsive to the needs of others.
• Communicate clearly, concisely and courteously with the public, other professionals, and the media; both face to face and by telephone.
• Provide information and advice in accurate spo...