Rixos Phu Quoc is seeking a proactive and service-oriented Holiday Assistant Planner Supervisor to manage daily operations and ensuring smooth delivery of guest holiday experiences
• Holiday Oversight: Oversee guest holiday planning and activity coordination.
• Team Leadership: Supervise daily operations of the Holiday Assistant Planner team.
• Guest Interaction: Ensure personalized guest service and effective handling of special requests. Support VIP guest handling and service recovery.
• Communication: Liaise with other departments to ensure seamless guest experiences.
• Reporting: Monitor service quality and report operational issues to management.
Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promot...