Hiring for US Healthcare Medical Billing Associate Manager & Senior Manager _ Chennai

Location : Chennai
Shift - US Shift
Experience:
Associate Manager - 8 to 13 Years
Senior Manager

- 13 to 17 Years

RESPONSIBILITIES

:

Manage day-to-day operations and direct the team responsible for Healthcare RCM Voice and non-voice process activities.
Manage and meet performance targets for average handle time, Client SLA, quality, and customer satisfaction.
Oversee a group of Team Leads responsible for managing calling agents, with 10 to 15 direct reports and a total of 100 to 150 agents.
Ensure proper integration with operations for effective execution of end-to-end processes.
Maintain quality and efficiency measures within the team in accordance with service level agreements.
Provide coaching and feedback to direct reports to ensure satisfactory performance levels.
Utilize business tools and advanced Healthcare RCM knowledg...