Our client is a well-established, family-run SME based in Royal Wootton Bassett, Wiltshire. With over 28 years' experience as an independent plant, tool and equipment hire company, they have built a strong reputation for delivering excellent customer service and reliable hire solutions.
As they continue their exciting growth journey, they are looking to recruit an experienced Hire Desk Coordinator to join their expanding team.
As a Hire Desk Coordinator, you'll be the first point of contact for their customers, ensuring a professional and efficient service from enquiry through to off-hire.
Training will be provided
Key responsibilities include:
Managing incoming hire enquiries by phone and email.
Preparing quotations and processing hire orders.
Coordinating deliveries, collections and transport.
Liaising with customers, drivers and workshop staff.
Maximising hire opportunities and identifying upselling opportunities.
Ensuring hire cont...