Hire Desk Controller
Location: Bolton
Hours: Monday to Friday
Salary: £35,000 I am currently working with a Powered Access hire company based in Bolton that is looking to appoint a Hire Desk Controller to join their team. This is an excellent opportunity for an experienced Hire Desk Controller who enjoys working in a fast-moving environment and takes pride in delivering outstanding customer service.
Key Responsibilities:- Handling incoming hire enquiries via telephone and email in a professional and efficient manner
- Processing hire orders accurately, ensuring all details are correct
- Coordinating deliveries and collections with customers, drivers, and depot teams
- Liaising with the workshop to confirm equipment availability and manage turnaround times
- Acting as the first point of contact for customer queries, providing clear and knowledgeable support