This position supports a US Military customer and may have a 24 x 7 support requirement which could include an Extended Workweek (EWW) or Shift Work during other than normal duty hours.
Job Responsibilities
Sit at help desk and respond to walk-in customer questions
Field trouble calls via the phone and computer trouble ticketing system
Perform laptop imaging and basic IP troubleshooting
Build user accounts on the domain
Add and remove computers from a Microsoft domain environment
Assign user accounts to appropriate groups and permissions