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Helpdesk Team Manager

Company

Johnson Controls

Location

birmingham, england

Type

Full-time

Program Team Manager | Birmingham, Quinton | Full-Time | Monday to Friday | 08:30 – 17:00

This is a rare opportunity to join an established team delivering trusted electronic security support to Members of Parliament. It’s a niche, high‑profile role within a long‑standing government contract, offering stability, purpose and the chance to make a real impact.

What You Will Do

You will lead and manage the Parliamentary Support Team, ensuring Members of Parliament receive a high‑quality, reliable service for their electronic security systems. You will oversee the team’s day‑to‑day performance, manage escalations, and ensure all enquiries from MPs and MSSS (Members’ Security Support Services) are handled professionally and efficiently.

  • NPPV3 & SC and completion of Counter Terrorist Check (CTC) Houses of Parliament vetting is a requirement of this position*

What We Offer

  • Competitive Salary: Reflecting your skills...

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