Better places, thriving communities.

Job Title: Helpdesk Operator

Shift Pattern: Monday-Friday, 9am-5pm

Pay Rate: £13.45 p/h

What is in it for you?

Job Description:

Communicating with Fire and Security Engineers / Regional service Managers

Emails & Call handling

Over seeing & Scheduling Engineer workload up to 30 days in advance via Cash and IFS

Meeting Service Levels (SLAs)

Following management instructions

Communicating with Multiple Helpdesks to ensure we are delivery customer service & to resolve an...