Handle incoming calls, emails, and walk-in queries from residents/clients Log complaints and service requests in the system Coordinate with maintenance and technical teams for issue resolution Track and follow up on open tickets until closure Maintain proper records and documentation Ensure timely communication with clients Escalate unresolved issues to senior management Requirements We are looking for a proactive and customer-focused Helpdesk Executive to manage client queries, complaints, and service requests in a residential/commercial facility environment.
Any Graduate
1-3 years
Helpdesk Executive Helpdesk Front office Executive' Front desk Executive