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Helpdesk Analyst 1st Shift

Company

My3Tech

Location

United States, United States

Type

C2C, W-2

<p> </p> <p><b>EHR Helpdesk Analyst Epic Support (Remote)</b></p> <p><b>Location: Remote</b></p> <p><b>Shift: 1st Shift (7:00 AM EST 3:30 PM EST)</b></p> <p><b>Duration: Long-Term Contract</b></p> <p> </p> <p> </p> <p>We are looking for an experienced EHR Helpdesk Analyst with strong Epic support experience to provide technical support for clinical and administrative users across multiple healthcare facilities</p> <p> </p> <p><b>Key Responsibilities:</b></p> <ul> <li>Provide Epic EHR application support and troubleshooting</li> <li>Support user access, account provisioning, and security requests</li> <li>Manage ServiceNow tickets and ensure SLA compliance</li> <li>Troubleshoot workflow, printing, integration, and application issues</li> <li&...

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