Based in Hemel Hempstead, Hertfordshire

Full time: 37.5 Hours per week

Salary: £24,784- £30,420 (depending on experience)

Our JV Price division are seeking a Helpdesk Advisor to join the team. We pride ourselves on delivering exceptional customer service - approachable, solution‑focused, and committed to getting things right the first time.

Every interaction matters, and we work hard to ensure our customers receive fast, accurate and supportive service, every single day. As a Helpdesk Advisor, you’ll need strong organisation and communication skills, the ability to prioritise a busy workload, and the confidence to work to tight deadlines while maintaining a high standard of service.

As a Helpdesk Advisor, you’ll:

* Deliver an excellent customer service experience, providing clear information, quotes, and support across phone and email.

* Log and update all customer enquiries in internal systems, ensuring accurate notes from first con...