HEC Network Operations 2nd Level Support

About the job HEC Network Operations 2nd Level Support

HEC Network Operations 2nd Level Support

Experience

• Minimum 3-5 years relevant experience, working as a network engineer in enterprise production or data center environments

Technical Skills

• Ability to process more complex network issues with a high degree of autonomy
• Working on monitoring/ orchestrator tools
• Knowledge of security aspects of systems

Other Skills

• Foundational ITIL knowledge
• ITIL certification/s
• Experience in a customer-facing engineering role

Responsibilities:

• Ensure stability, performance, and security of the HEC network
• Perform tasks associated with Service Requests and Incident Management Processes.
• Work with Networ...