Job description:

We are looking for an experienced Assistant Manager – Healthcare Revenue Cycle Management (RCM) to lead front-end operations focused on pre-clearance and prior authorization workflows. This role is responsible for team leadership, operational oversight, KPI management, and ensuring compliance with payer and regulatory standards while driving performance improvements.

Key Responsibilities:

Team Leadership & Management

• Supervise, coach, and develop a team of Patient Access Representatives and Specialists
• Set clear performance expectations and conduct regular performance reviews and feedback sessions
• Manage staffing, scheduling, and workload distribution to meet SLAs
• Foster a culture of accountability, collaboration, and continuous improvement

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