Summary Primary purpose of the position is to provide administrative and customer service support for the VA hospital food service program. Incumbent performs routine duties that require exceptional customer service, computer skills, proper phone etiquette, proficiency in special food service and therapeutic diet procedures, a broad knowledge of routine modified dies, combinations of diet modifications and knowledge of Commercial Off the Shelf (COTS) Dietetics software and required functions. Responsibilities DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation. Major duties and responsibilities include: Handles patient meal service orders, and enters meal orders into Dietetics Software system Provides professional and courteous customer service via telephone, e-mail, and in-person Collaborates with Dietitians regarding Food/Drug Interactions, notifying clinical staff of potential issues with meal service and delivery Inte...