Summary This position is located within a Veterans Health Administration (VHA) Medical Center (VAMC) at the Department of Veterans Affairs (VA). The primary purpose of the Health System Specialist (Group Practice Manager) is to provide oversight and administrative management of all Clinic Operations & Access Management services in the VAMC and related Community Based Outpatient Clinics (CBOCs) as it relates to access to care as applicable. Responsibilities Uses advanced principles and strategies for access improvement to review and provide guidance to Clinical Leads (CLs). Reviews and provides guidance to identify strategies to reduce backlog. Oversees and monitors existing or emerging workflow issues. Supports high quality, accessible, cost effective health care services. Ensures a high quality patient experience for the Veteran, by acting on feedback from the Veteran, his or her family and/or significant others, VAMC employees, and expert clinical staff. Identifies and implements imp...