Description

We are seeking a highly organised and discreet individual to fill the role of a Head Receptionist / Senior Lifestyle. This position is dedicated to providing exceptional personalised support to guests at Escapade with a focus on managing their daily routines, supporting the lifestyle concierge, and ensuring a seamless and luxurious lifestyle experience.

Key Relationships

• Residence Owners
• Escapade Silverstone Guests
• Escapade Silverstone Management and Staff

Key Responsibilities

• Personal Concierge Services: Support as the point of contact for all personal and lifestyle‑related requests. Support the team with travel arrangements. Assist with the creation of personalised experiences for our guests with expert knowledge and understanding of Silverstone and the surrounding areas. Act as a liaison between guests and hotel staff to ensure seamless communication and service delivery.