Role overview

As the Head of Sales you will be required, through a strategic and hands on approach, to manage the sales environment, the people and the process to maximise the profit opportunity and customer satisfaction.

Key responsibilities

• To manage the sales process in order to maximise gross profit earning potential


• To manage the sales environment and ensure compliance with the Sales Process


• To meet prospective and existing customer


• To manage the sales team to ensure all F&I and insurance related products are offered to every customer


• To ensure compliance with the FCA Regulations


• To ensure a daily sales meeting is carried out each morning


• To ensure the customer has an exceptional experience by continuously reviewing and improving customer care standards


• To be fully compliant with Mystery Shop Standards as set by our Brand partners


• To ma...