This role is for one of the Weekday's clients

Salary range: Rs 3000000 - Rs 10000000 (ie INR 30-100 LPA)

Experience: 8+ yrs

Location: NCR

Job Type: full-time

We are seeking an experienced Head of Product Support to lead and scale a high-performing customer and technical support organization. This leadership role is responsible for driving customer satisfaction, operational excellence, service quality, and support strategy across a growing product portfolio. The ideal candidate will build strong support frameworks, establish customer-centric processes, and ensure seamless collaboration between customers, product, engineering, and business teams.

As the leader of Product Support, you will be responsible for creating a world-class support function that not only resolves customer issues efficiently but also drives product adoption, retention, and long-term customer success. This role requires a blend of ...