Leads a team of Service Readiness Managers specific to technology domain
DomainsRANCore NetworkInfrastructure (including Data Centres)/Transport and OSSIT
Building and developing a team of Service Readiness Managers that work collaboratively across the organisation providing a conduit for customer facing teams to ensure technology delivers required operational and business outcomes.
Develop and maintain relationships with partners as business owner of operational aspects of all tender management processes for domain specific managed service agreements,
Provides advice and support on operational requirements, assessments and compliance of operational services for capabilities that are procured from partners
Applies ITIL Service Strategy and Design approach to operational services and ensure interoperability across all Three’s services.