General Overview:
We are hiring a Head of Operational Risk Controls & Quality for our client a fast-growing insurance organization operating across multiple lines of business. This senior leadership role is responsible for strengthening first-line governance operational resilience quality assurance and regulatory compliance across Health Life Motor Marine Aviation and broader P&C portfolios.
The role plays a critical part in supporting business scale and multi-line expansion while ensuring strong operational discipline customer experience and regulatory alignment. The successful candidate will embed robust risk and control frameworks lead quality and complaints oversight and act as a key partner to senior leadership regulators and external stakeholders.
Key Responsibilities:
Operational Risk & Controls: