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Head of Customer Journey Design & Experience Strategy

Company

AFFIN Group

Location

kuala lumpur, kuala lumpur

Type

Full-time

AFFIN Group in Kuala Lumpur is seeking a Customer Journey Designer to lead the development and execution of customer journey strategies. The role involves mentoring a design team, analyzing customer data, and collaborating with various departments to enhance the customer experience.

The ideal candidate will have a strong background in design thinking methodologies and proven leadership skills in fostering a customer-centric culture.

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