Head of Client Relations

Location: West Midlands, Hybrid. Salary: Up to £90k, plus Car allowance and bonus scheme.

Benefits: Car allowance, bonus scheme, hybrid working.

We are working with an enterprise-level SaaS client who is looking for a Head of Client Relations to support revenue growth through increasing account value, driving adoption of services, maximising retention through providing world‑class leadership of your team. This is a senior leadership position that will drive successful outcomes.

Responsibilities

• Drive revenue growth through increasing account value, driving adoption of services, maximising retention.
• Manage pre‑ and post‑sales solutions, including proposals, RFPs, solutions, adoption of solutions and CSAT metrics.

Experience and Skills required

• Experience in a SaaS environment (essential).
• Experience in enterprise‑level client relations, customer success o...