Head of Billing

Department: Finance

Employment Type: Permanent - Full Time

Location: Newcastle upon Tyne

Description

This role is a pivotal leadership position overseeing the billing team across the UK & Europe. The Head of Billing will set strategic direction for all billing operations, ensuring processes are efficient, accurate, compliant and targets are met. The individual will lead an international team, driving continuous improvement and efficiency.

Key Duties

• Lead the Billing function and set strategic goals and operational priorities
• Drive process improvements and automation initiatives to streamline billing operations
• Develop and implement Billing SOP, international billing policies, procedures and best practices
• Monitor performance metrics, drive improvements and deliver on KPIs to CFO, regional directors and board
• Liaise directly with clien...