To establish, lead, and manage the APAC HR Shared Services Centre, ensuring efficient, standardized, and high-quality HR service delivery across countries. The role is accountable for operational excellence, service governance, and continuous improvement of HR processes post-implementation.
The Head of HR SSC acts as the operational owner, ensuring services are delivered in line with defined SLAs, compliance requirements, and business expectations.
Scope of Services
Employee Lifecycle (Hire-to-Retire)
Payroll & Benefits Administration
HRIS & Data Management (e.g. Workday/ Local Payroll System)