Why This Role Matters To manage billing operations efficiently while ensuring a smooth checkout experience, accuracy in transactions, and adherence to financial and compliance controls. What You Will Own End-to-end billing and POS operations Cash management, reconciliation, and daily closing Supervision of cashier team and shift planning Handling refunds, exchanges, and billing escalations Ensuring accuracy in invoices, payments, and documentation Compliance with audit, finance, and SOP guidelines Key Result Areas 100% accuracy in billing and cash reconciliation Minimal billing errors and transaction discrepancies Reduced customer wait time at checkout Efficient handling of returns, refunds, and exchanges Adherence to audit and compliance standards High customer satisfaction at the final touchpoint What Success Looks Like Smooth, fast, and error-free checkout experience Zero or negligible cash variance Well-managed cashier counters during peak hours Strong coordination with sales and o...