HCL Tech hiring for OTC - Bangalore

Billing
Collection
Dispute Management (under OTC)
Cash application
Order Management

Location : Bangalore

Experience :

Senior customer service representative - 1 to 3 Years
Analyst - 2 to 5 Years
Senior Team Leader - 5 to 8 Years

Responsibilities:
Excellent analytical and reconciliation skills
Ability to work own initiative
Financial & commercial awareness / good numerical skills.
Problem solving aptitude & ability
Relevant and demonstrable experience of a collections role. (Required)
Sap Experience
PC literacy, particularly in MS Office (Windows NT).
Demonstrate a customer focused orientation
Demonstrate a target focused orientation
Ability to work closely with customers & negotiation effective outcomes to their problems.
Committed approach to team work.
Resilient under pressure and able to quickly adapt to unforeseen work demands.
Self-motivated and...