Guest Services Officer

Company

PULLMAN

Location

Singapore, Singapore

Type

full-time

            Job Description

Be part of Front Office areas such as Front Desk, Executive Lounge and Concierge
Assist guests with check-in and check-out, and other cashiering duties
Register guests and assigns rooms according to their reservation confirmation
Work towards maximising room revenue by upselling higher room categories to guests whenever possible
Prepare VIP arrivals for all arrival transfer guests, loyalty member guests and suite paying guests.
Prepare VIP list and send email out to all operations department daily.
To recommend tourist attractions and places to visit
Prepare VIP amenities for Gold, Platinum, Diamond, Limitless members as well as suite paying guests daily.
Update, check and input ACDC
Prepare Decoration for guests who opted for the package
Maintain the privacy of all guests by ensuring their details are kept strictly confidential
Understand all room types and work wit...
        

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Guest Services Officer

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