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Guest Services Executive (Front Desk)

Company

PULLMAN

Location

Singapore, Singapore

Type

full-time

Job Description

  • Welcomes all guests, promotes inter-hotel sales and in-house facilities, and provides directions and suggestions to the hotel surrounding areas
  • Assist guests with check-in and check out
  • Confirms mode of payment; performs pre-authorization on credit card or collects required deposit for cash payment
  • Manage and assist guests with any enquiry that may arise
  • Process all guests check out by confirming invoice balance, payment mode and feedback on stay

Qualifications

  • Diploma from preferably hospitality or related field
  • Minimum 1 years’ relevant experience or in customer service
  • Excellent written and communication skills in English and ability to communicate in a second language


Additional Information

  • Possess strong interpersonal skills. 

  • Understand and addresses guests and/or colleagues needs. 

  • Create and ma...

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