Documentation check: passport checking (International) and matching (Domestic), reservation checking from the system and issuing boarding pass.

Tagging luggage and carry on inspection, referred to Teams & Conditions.

Boarding guest to the aircraft.

Deplaning guest form the aircraft.

Providing assistance to guest if any special need: wheelchair, NTL, etc.

Handle documents: GD, crew sign, collecting departure and arrival immigration card.

Asking 7 mandatory security questions to all passenger that check-in their luggage.

Comply with Airline Standard, Safety performance, the applicable law and procedure in all locations where operation are conducted.