Guest Service Agent

Company

RAFFLES

Location

Makati, Metro Manila

Type

full-time

            Job Description

Assists, greets, and welcomes guests by responding to their inquiries and needs, and provides services aligned with hotel standards.
Helps check in and check out guests with efficiency and accuracy of data and billing
Ensures presence on the reception desk, and coordinates with different departments depending on guests' needs.

Qualifications

Graduate of a degree in Hospitality Management or any related field is an asset.
Minimum of one (1) year of relevant experience in guest services is an advantage.
Excellent verbal and written communication skills, service-oriented, and a keen sense of detail.
Proficiency in relevant software such as Microsoft applications and Opera property management software.

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Guest Service Agent

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