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Guest Room Attendant

Company

Home2 Suites by Hilton

Location

Raleigh, North Carolina

Type

fulltime

Job title:  Guest Room Attendant

Reports to:  Housekeeping Manager

Job purpose

To oversee and coordinate all third shift front desk operations and audit functions, complete all end of day computer requirements, and ensure all financial transactions for the day are verified and are in balance.

Responsibilities

• Consistently offer professional, friendly and engaging service to the guest.

• Sign in and out master keys daily.

• Clean all assigned guest rooms in accordance with company and brand standards.

• Keep housekeeping cart and storage areas neat and clean.

• Ensure that housekeeping cart is stocked with an adequate amount of guest supplies and linen.

• Report any maintenance issues found in guest rooms immediately.

• Report any malfunctioning equipment in guest rooms immediately.

• Turn in all items left in guest room to Housekeeping Management to be placed in lost and found...

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