• Manage guests’ check-ins and check-outs smoothly

• Ensure a premium guest experience throughout the stay

• Handle guests’ inquiries and resolve complaints professionally

• Coordinate with housekeeping and operations teams

• Maintain high hospitality and service standards

• Follow up on guests’ feedback and satisfaction

Requirements

• 2–3 years of experience in the hospitality industry

• Previous experience in Guest Relations is highly preferred

• Fluent English speakers

• Strong communication and problem-solving skills

• Car owners are preferred (not a must)

• Ability to work in a fast-paced seasonal environment

Benefits

• Accommodation provided

• Competitive package

• Exposure to a premium hospitality environment

• Opportunity to work in one of the top summer destinations in Egypt