Guest Relations Host

Job Description Summary

We are seeking a hospitality professional with a strong hotel and event management background to ensure a seamless employee and guest experience. The ideal candidate will have hands‑on experience managing end‑to‑end events — from planning and coordination to execution and post‑event follow‑up — while delivering exceptional guest service.

About the role

• Greet external visitors and internal staff with a high degree of professionalism and courtesy.
• Answer incoming calls and receive incoming mail.
• Sort and distribute all incoming mail and overnight packages.
• Handle walk‑in enquiries, provide guest wireless assistance, and issue visitor passes.
• Act as administrator for conference rooms throughout the portfolio.
• Ensure conference rooms are cleaned on a regularly scheduled basis.
• Assist with catering setups, event planning and ordering, as ...