Guest Relations Executive (Gilmore/Rempapa)

Company

OUE Restaurants Pte Ltd

Location

Singapore, Singapore

Type

Full time

            Assist in the first point of contact between guests and the restaurant through inquiries via phone, email, or online bookings.
Attend to inquiries and provide relevant information to secure future business or filter incoming inquiries to the relevant department for follow-up.
Answer calls, note down booking reservations, and update accordingly.
Manage and operate POS systems, including all card and cash transactions.
Assist in order-taking, recommend menu specialties, and upsell current and upcoming promotions.
Check and ensure bills’ accuracy before printing it for guests.
Balance cash floats at the start and end of each shift, maintaining financial integrity.
Assist in self-collection take-away services for guests, wrapping and packing food products to ensure they are in good condition beforehand to guests
Handle delivery platform apps and process orders promptly and effectively
Set up tables and ser...
        

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Guest Relations Executive (Gilmore/Rempapa)

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