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Guest Relations Agent

Company

Grant Cardone Enterprises

Location

aventura, fl

Type

Full-time

RESPONSIBILITIES

  • Conducts on-boarding calls for new corporate clients on company online university platform
  • Acts as the first point of contact for a corporate clients after the initial sale, and provides guidance through the onboarding process
  • Keeps accurate data and notes in the CRM database for client information and details
  • Manages a Client Support team email inbox to answer client requests as quickly as possible (Zendesk)
  • Learns company content in order to correctly coach clients on the material
  • Participates in company events that host corporate clients
  • Answering all inbound phone calls to the company
  • Moderating events online for the company


SKILLS & QUALIFICATIONS

  • High school diploma or GED preferred
  • Professional phone skills
  • Sales experience a plus
  • Experience in previous customer support role
  • Strong written and verbal communicati...

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