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Guest Experience Manager (España)

Company

MindMatch

Location

remote, romblon

Type

Full-time

Would you like to lead the guest experience in an environment where excellence, creativity, and attention to detail define who we are? At METT Marbella – Estepona , a 5* lifestyle hotel, we welcome you to an exclusive beachfront setting featuring 249 rooms and suites, five F&B; venues (Isola, Ammos, El Bar de Lola, Azure Beach, and D’Lirio), and a service philosophy that truly makes a difference. Here, your talent will be valued, and every day you will have the opportunity to elevate the guest experience, ensuring that every stay is unique, personalized, and unforgettable.

Join METT Marbella – Estepona as a Guest Experience Manager and lead excellence at every stage of the guest journey.

How will you make a difference?

  • Oversee the overall guest experience: Ensure personalized service from pre-arrival through post check-out, maintaining consistency and excellence at every touchpoint.
  • Manage VIP guests and special experiences: Coordinate exclusi...

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