Summary

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail & On-Line Selling:
Represents the brand to clients. Guides them at every stage of the buying journey from the collection discovery and products selection to returns or exchanges management. Provides support on styles product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Job Description

Role mission

The client advisor has the mission to create and deliver a unique and personalized client experience for all custo...