Conduct internal operational analysis and external benchmarking to uncover growth opportunities and identify initiatives to improve efficiency within the e-commerce business unit. Partner with cross‑functional teams across the e-commerce unit to implement strategic initiatives, including those related to growth acceleration and operational enhancements. Perform in-depth research and analysis on e-commerce market trends, regulatory and policy developments (e.g., tariffs, trade policy), competitive dynamics, and consumer behaviour to inform strategic planning. Support both regular and ad hoc business reviews through historical performance analysis, KPI tracking, and forecasting to provide actionable insights and guide business decisions.
Responsibilities will vary by opportunity, but typically include: