Lead customer service initiatives as a Grocery Department Manager with Walmart in Lac-Megantic, QC. Oversee associate activities, maintain sales floor standards, and enhance shopper experiences.
In this role, you will manage a team, ensuring excellent customer service while delegating tasks for merchandise management and sales floor upkeep. You will focus on greeting customers, promoting products, and resolving issues to meet their needs effectively. This position emphasizes training and supporting associates while fostering a safe and organized shopping environment.
Key Responsibilities:
• Provide exceptional customer service to all shoppers
• Delegate and assist with stock management tasks
• Oversee merchandise price changes and feature setups
• Support coverage and recovery tasks on the sales floor
• Ensure safety and cleanliness in the workspace
Requirements:
• Strong leadership and delegation skills
• Experience in retail management or similar roles