We are seeking a Greek-Speaking Customer Service Agent to join our team in Athens, supporting customers on behalf of Edenred. In this role, you will be responsible for providing professional, friendly and efficient support, ensuring every customer receives a positive experience.

Whether you are responding to everyday enquiries, resolving issues or guiding customers through available services, you will play a key role in maintaining the high standards of customer care that Edenred is recognised for.

Key Responsibilities

·       Respond to customer enquiries via telephone, email and live chat in Greek.

·       Provide accurate information about products, services and customer accounts.

·       Resolve customer issues promptly and professionally, escalating more complex cases where appropriate.

·       M...