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Global Support Agent (Colombia)

Company

Virtuagym

Location

Remote, Remote

Type

Full-time

Are you ready to make a global impact and foster success in the digital health and fitness realm? We are seeking a Integral Support Agent to join our vibrant Medellin team. As our company expands, we’re on the lookout for a dedicated individual to elevate our support endeavors to new heights. This is a remote position from Colombia, where you will be working for our global teams. We are a remote‑friendly company, meaning you can work from your home whenever you want and of course at our office in Medellin. It’s up to you! Additionally, you can work from any location you want within the Americas for up to 4 weeks at a time for a maximum of 12 weeks in a year. This is a full‑time position.

What this role looks like

As a Global Support Agent, you will focus on recurring customer queries from customers worldwide.

Your key responsibilities as a Global Support Agent

  • Support our market service teams with recurring B2B queries.
  • Investigate an...

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