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Global Service Manager - HR Administration

Company

HSP Group

Location

remote, romblon

Type

Full-time

Spain - Remote

This is a remote role.

Job Description

The Global Service Manager (GSM) acts as a central operational lead within the HR Administration function, supporting the delivery of high‑quality HR administrative services across a global customer portfolio. The HR Admin GSM is responsible for coordinating onboarding and employee lifecycle activities, overseeing day‑to‑day HR administration operations, maintaining strong relationships with customers, partners, and internal stakeholders, and serving as a key escalation point to ensure consistent service delivery standards.

The role involves both implementation and BAU activities across an assigned portfolio of customers, including managing onboarding, supporting ongoing lifecycle administration, coordinating stakeholder communications, and ensuring timely service delivery in collaboration with internal teams and external partners. While aligned to a specific Service Line, projects may span mu...

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