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Global Ops CoE – OnStar Business Services Senior Analyst

Company

General Motors

Location

Taguig, Metro Manila

Type

Full-time

Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This position is categorized as hybrid on NIGHSHIFT. This means the successful candidate is expected to report to the office three times per week (or other frequency) as dictated by the business.

The Role

The Business Services Senior Analyst is responsible for end-to-end design ownership, business integration, prioritization, stakeholder alignment, program change control, and issue escalation for the CVI insourcing model to support OnStar. This role is intended to lead the transition phase and sustain after stabilization.

What You’ll Do

  • Own end-to-end design of the insourced process and operating model.

  • Lead business integration and ensure alig...

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