We’re looking for a Global Operations Manager to lead our Product Support & Operations function, ensuring the reliability, performance, and scalability of our platform globally
This is a critical role at the intersection of engineering, product, and customer delivery, where you’ll drive operational excellence, lead a growing team, and shape how we scale our infrastructure and support capabilities
You’ll take ownership of our Azure-based Kubernetes environments, improve automation and processes, and ensure we consistently meet (and exceed) SLA expectations. This role reports into our Chief Technology Officer
Own the performance, stability, and uptime of our global Azure infrastructure
Lead and develop a high-performing operations team
Drive automation and reduce manual operational overhead
Oversee incident management and ensure rapid resolution within SLA targets